Portland Vets, located in East Grinstead, is a well-regarded veterinary clinic known for its compassionate care and comprehensive services. With a Google Maps rating of 4.7 stars from 283 reviews, the clinic has garnered a strong reputation among pet owners in the area.

The clinic specializes in emergency veterinary services, operating 24/7 or with extended hours, and also serves as a veterinary nurse training facility. This suggests a commitment to both immediate animal care and the education of future veterinary professionals.

Customer reviews highlight the attentive and kind nature of the staff. Even though most feedback is overwhelmingly positive, one negative review by David Williams underscores a lapse in communication during a critical moment with his pet, which he found distressing. This contrasts with other reviews praising the clinic's thorough communication and compassionate handling of difficult situations.

Skye Bolton appreciates the transition to Portland Vets, noting the staff's understanding and comprehensive care, particularly in managing her cat's kidney disease. Another review by Amanda Waghorn commends the compassionate support provided by the staff during the euthanasia of her elderly cat. Amy Mackenzie shares a positive experience regarding her dog Loki's surgery, emphasizing the detailed updates and post-operative care provided by the staff.

Overall, Portland Vets is recognized for its dedicated and empathetic team, offering a high level of care which is appreciated by the majority of its clients, making it a recommended choice for veterinary services in East Grinstead.